Testimonials

I noticed water from all corners of my for-sale property basement. Called many different companies for an estimate and to take care of my issue immediately. The moment i got in touch with Mr. Matthews, it was clear that Tru Integrity was the perfect fit to carry out my waterproofing task. He was efficient, prompt, honest, acted with urgency and transparency. Got his crew to complete the work in exactly two days as promised, and area was clean, and presentable after they were done. I'll highly recommend Tru Integrity without hesitations to anyone looking for honest, quality work by a company who truly stands for integrity. I definitely look forward to using them in the future when needed. Book them now, and be worry free.

I had a leak with water coming into my basement every time it rained due to a gap just above the foundation. These guys came, right on time, took a look, and were very straight forward. I was told that some of the foundation from outside the house would need to be torn up and redone to completely fix the gap. The whole estimate process took maybe half an hour. When they came back a couple days later to do the work, they discovered that the fix could be made without needing to tear up anything outside, and they took about 25% off the bill to compensate for doing less work, totally without prompting. Since the fix two weeks ago there's been a lot of rain, but no leaking at all. Best waterproofing company I've worked with.

I cannot say enough about the exemplary customer service provided by TruIntegrity in mitigation of a major leak in our basement following a heavy rainstorm. The owner, Wendell Matthews, and his workers came through for my husband and I in a few days to ensure that we were waterproof before wet weather hit the DMV again. This has, hands down, been the most positive experience we have ever had with a service provider. Kudos to the TruIntegrity team!!!!

I would recommend Tru Integrity LLC to anyone who needs waterproofing and sump pump installation. They are prompt and timely in their service and pay attention to the needs of the customer. Wendell and his crew are highly skilled and bring a high level of professionalism to the job. Very happy with their work! Two thumbs up!

We are selling our home, and needed some foundation cracks evaluated by a structural engineer and corrected. I was stood up by one individual, and calling around, having no luck. Wendell, on his day off, took my call, came by, gave me a quote and put me in contact with a structural engineer, who checked it out, and said yep, just a settlement crack. Wendell came on Sunday so that everything was done. The company name says it all, TruIntegrity. I highly recommend him, and will make sure everyone I know, has his number.

Wendell, from Tru Integrity LLC, took care of two hairline cracks in my townhouse here in Howard County. His workmanship was clean, professional, and I have the peace of mind that those cracks are now mitigated. When I first discovered these cracks, Wendell was responsive; came the next day for a free estimate and completed the job the next day.

I have worked with Tru Integrity on several projects, and I can honestly say that they are one of the most reliable, responsive and professional contractors I have every dealt with. I recommend them whenever I come to know of a homeowner with a waterproofing issue.

I met Mr. Wendell Matthews about 16 years ago when he worked as a Waterproofing technician and assistant manager for a large Waterproofing company. I always request of Mr. Matthews because he was always professional courteous and would not leave until the job was done right regardless of what other recommended to save money. Mr. Matthews always left the job clean and I never had any problems after he did the work.
When I found out Mr. Matthews started his owned company I never used or recommended another Waterproofing company. I highly recommend Tru Interity LLC. Mr. Matthews is someone who proven to be worthy of my business and most of all my trust.

Mr Wendell was wonderful from start to finish. His has a very calm demeanor when explaining the service he will provide. I would refer him to all my friends and family. Him and his team completed my basement in Oct 2018 and I have not had a problem since. If you want a quality job and service you should go with Tru Integrity!

Mr. Matthews is very honest, and reliable. He came quickly to give us an estimate and explained everything very well. Price was very reasonable. He even did the work on a Sunday since that worked best with our schedule. Very knowledgeable.

Mr. Matthews is very honest, and reliable. He came quickly to give us an estimate and explained everything very well. Price was very reasonable. He even did the work on a Sunday since that worked best with our schedule. Very knowledgeable.

Mr Matthews was exceptionally professional & courteous. Superior knowledge of the job and very efficient. Mr. Matthews explained to me exactly what was going on with my sump pump and he got it working.
Thank you Mr Matthews!

Mr. Matthews exhibited exemplary professionalism and service in his housecall. He was polite and fair in his assessment of my problem and promptly fixed it. Highly recommend.

Mr. Matthews exhibited exemplary professionalism and service in his housecall. He was polite and fair in his assessment of my problem and promptly fixed it. Highly recommend.

I used Truintegrity LLC, last summer to waterproof my basement, he showed up and did an amazing job. He made me feel very comfortable and at ease. I have not had good luck with contractors before but Truintegrity LLC, stood up to there name. I had a pleasant encounter with them and highly recommend anyone to use this service.

I would highly recommend Tru Integrity. They were responsive and helpful in fixing a fairly complicated water issue in my basement. Wendell and his team were a pleasure to deal with as the project got a little more complicated than originally thought.

Great, Reliable Plumbing Service
Totally Happy! And believe me I have had other plumbing services that have came through my house for 12 years with wrong diagnostics. Mr. Wendell came in and within 5 minutes determined the correct problem and came back the next day to fix it. If you want it done right the first go around Tru Integrity is the service to use.

My experience with Truintegrity LLC, was great, very professional and accurate. Mr. Wendell dis not give me a song and dance, he was straight to the point. He showed up when he said he would and went above and beyond what was asked of him..... The job was done no problems or complaints i definitely would request his service again.

Quality professional
Mr. Matthews exhibited exemplary professionalism and service in his housecall. He was polite and fair in his assessment of my problem and promptly fixed it. Highly recommend.

Excellent service.
We highly recommend Tru Intergity LLC to remediate water issues you may have with your home. Mr. Matthews was able to come to inspect our property the same day we called. He used an infrared sensor to check our foundation and was able to detect another seepage point that was not visible. He provided a very clear description of what would be done to solve our problem, complete with photographs of the process. He gave a very competitive price as compared to the other companies, and his repair solution was a better method than was offered by the others. The other companies did not use an infrared sensor, and we would never have known about the second water seepage spot and we really could have had water damage down the road. He was able to begin the work the next day after inspection. He and his crew arrived on time. They are very polite and professional. They worked in a very organized and neat manner. They were very careful when working inside, and left the work area spotless. Where they worked outside, we could barely tell where they had dug the holes. All grass and landscaping was replaced perfectly. I was able to watch some of the waterproofing process and they took care to clean the cement surfaces very well. The patching was very neat and well done. We have not repaired our interior wall yet, and we have had quite a bit of rain over the past two weeks, and we have no water coming in. Should we have any other water issues with our home, we will call Tru Integrity.

Professional
Wendell responded quickly to my inquiries. I had several totally different suggestions from different companies on how to fix the problem with water in the basement during the several heavy downpours this summer. I selected his company because his technique made the most sense. The worked was completed quickly. After the work was completed, we didn't have rain for about 6 weeks but there was no problem after the recent days of hard rain. I would recommend him to my neighbors who are having the same problem.

I would recommend this company
Fast response and excellent service. I have recommended this company to my friends and neighbors.

Great service, great value
Wendell was amazing. He was attentive, well-priced, and friendly. I wouldn't hesitate to call him again.

Crack repair
Mr Matthews was prompt and courteous. He quickly repaired the crack in a professional manner. The wall looked awesome. I would highly recommend.

Efficient, Professional, Honest
Initially, Mr. Matthews stood out as a major employee of a large contractor that advertises in the Washington area. His professional manner and kindness impressed me so I was sure to recognize him to this company. I called on him several times for assistance and he was always able to accommodate my requests or find someone who could. In the case of another, he only recommended people of the same caliber who took the time to explain what they were doing and left the area in equal or better condition. Since he has established his own business, he continues to provide me with the excellent, truthful and quality service that he continually exudes. He is considerate in his response and is a fine business man. I would not hesitate to recommend his work.

Exceptional service with attention to every detail. This included, but was not limited to protecting all floors and cleaning up completely after the job was finished. In addition, they were respectful of my property and I felt very comfortable leaving the house while they worked. The job was completed quicker than I expected primarily because they worked very quickly without taking breaks nor time away from the job. Everyone I dealt with at TruIntegrity was polite and answered any and all questions I had during the process. Lastly, Wendell Matthews,the contractor I worked with, took the time to check on the process and then on his own initiative, return to the site after the job was completed because we had a bad rain storm. I highly recommend TruIntegrity LLC without any reservations!.

Fantastic job very professional
My son recommended this company and I am impressed with the timely manner of the arrival and completion of the replacement of the sump pump battery back up work well done

Quality work done quickly
Wendell and his team were out the next day after our assessment and had a new sump and drain put in a matter of hours.

Very professional and honest company
As a real estate investor, I am a long term customer with this company. I have always been very satisfied with all the service I revived from Wendell. He has always been very honest, knowledgeable, and very pleasant to work with. I highly recommend this company to all my friends.

Foundation Repair / Waterproofing
Wendell came out on short notice worked fast and efficient and was extremely professional. Highly recommended.

High quality service with reasonable prices!
I called Mr. Wendell yesterday and he came out the next day exactly on time. Provided great education and advice and was very fast with services.

High quality service!
Great experience with Tru Integrity! Wendell and his team were courteous and professional, answered all my questions and extremely efficient. Quality of work was outstanding and I would highly recommend to anyone who has waterproofing needs. Wendell even came on short notice on Sunday afternoon for a free estimate. Thanks again for all your help!

Above and Beyond
After 3 days of rain, the outside drain became full of leaves and run off dirt which caused standing water with a foul smell and mosquitoes. True Integrity checked the sumpt pump, cleaned the drain and provided a detailed explanation of what caused the basement to flood. More importantly, I was given instructions on how to prevent future drain backups. Given the smell and mosquitoes, TI went above and beyond my expectations. I love this company!!

Great work done by a professional crew. From making an appt with the company to the clean up everything was great. They showed up on time and stayed till the work was complete. Best part was the follow up call to make sure how satisfied I was with the work. Thank you for making my basement a water free zone again!!

I have worked with Tru Integrity on several projects, and I can honestly say that they are one of the most reliable, responsive and professional contractors I have every dealt with. I recommend them whenever I come to know of a homeowner with a waterproofing issue.

Quality work at a fair price. Came in and did the job the very next day.

I highly recommend Wendell and the Tru Integrity team for your basement waterproofing needs. The Tru Integrity team was referred to us by a friend, who also raved about their work.
In preparation for remodeling our basement, we sought Tru Integrity's help in resolving some lingering basement water issues. In short order, Wendell's team diligently worked to upgrade and waterproof our basement, including the installation of a sump pump, removing old flooring and drywall, and finishing a storage area.
From start to finish, Wendell and the team were professional, hardworking, and customer-oriented. We're very happy with their work and our basement water issues are completely resolved. We're now ready to make our basement a true living space!!

Tru Integrity did a great job sealing my basement after a leak in my unfinished basement near the chimney. Their estimate was reasonable and they did the job in a very timely manner. Highly recommend them!

Came home to a soggy wet carpet and gave Tru Integrity a call. Wendell called me back immediately and came over for a free inspection. Explained everything to me so that I could easily understand it and offered me a very fair and reasonable price and his 10 year guarantee on his work. Certainly made the process as easy as can be. After knocking out the drywall and fixing the crack he fixed everything to make it look brand new again. He even ensure that everything was cleaned up and placed back before leaving. I'd highly recommend him as he is a honest, trustworthy guy.

Mr Matthews and his team worked quickly and confidently to address the crack in our basement wall. They documented each step with pictures so we felt confident and reassured that problem was fixed. We would definitely recommend to friends and family and anyone looking for home repairs.

I've had great experiences working with Tru Integrity to resolve water-related issues in the crawlspace of both my current and previous home. Wendell and his crew are very professional, skilled, and responsive. Highly recommend!

Wendell and his team are fantastic. They installed a French drain in our basement, solving a huge problem in our new house. We've had no problems with a wet basement after that. They also came back a year later to repour part our of cement floor in our living room after we had to replace our sewer line. Fair prices, great customer service, and high quality work. I feel secure knowing I can always call Wendell when something goes wrong and he'll either do the work with his crew or recommend a different next step.

We highly recommend Tru Integrity LLC. We're probably going to echo what many other reviewers have already said. They are the experts who will help you solve your basement water problems, not just sell you a service They were the only ones diagnosing the problem with an FLIR camera to detect moisture hiding behind the drywall. Without solving the root causes of your problems, water backup might happen again. Wendell was extremely helpful and knowledgeable. He and his stellar crew did an A+ job in waterproofing our basement, added some improved features to siphon water away from the home, addressed a window well issue and installed only the latest sump pump technology with battery backup system. Can't put a price on peace of mind. We have a long road to recovery from that early July disaster rain overflowing into our basement, but the work done by Tru Integrity will make that recovery much easier. They stand behind their work and are committed to customer satisfaction. We're grateful to have hired Tru Integrity and will be recommending them to others. Thanks again Wendell!

Amazing work, trustworthy and reasonable. We have used Integrity for all our suck-pump needs for over three years and don't plan to stop anytime soon.

Wendell came when he said he would, did the job fast and had an excellent crew of hard workers. I am confident that the water problems I have had are resolved by his system. I am very pleased with the job.

Can't be happier with my choice. I was looking for a waterproof solution for my property and found Tru Integrity from Yelp. Mr. Wendell and his team were very professional and prompt all the way through. Their price is also reasonable. With the new waterproof system, my basement is now dry even with the amount of rain we have had from the last 2 weeks. I also realize Mr Wendell have other necessary licenses as well. I will definitely ask his help in the future.

So far the company was very respectful responsible showed up and did a great job keep things very clean, Unfortunately there still a small leak They been out and we're waiting on the schedule to resolve the small leak issue. Job well done, They came back and tied in the area that was still leaking and so far everything is now water TIGHT, 5 stars for the crew and job performance, keep the place clean, on time, followed up when called back and called to check in following the last storm, The basement is now completely finished I believe that Wendell's life time warranty would be addressed without question.

Let me start this by saying I would 100% use Tru Integrity again, but I doubt I'll need to! We used Tru Integrity to waterproof our basement. Part of our water problem was moisture coming inside from our outside basement stairs. We did some googling and yelping and talked to a number of highly rated companies who were happy to waterproof but not address the issue of the stairs and those who were going to address the stairs priced themselves way outside of our ability to pay. We finally, Finally, found and called Tru Integrity and not only were they able to waterproof and coordinate fixing all of our moisture issues, they did it at a fair price. To recap 1) they fixed all of our moisture issues, 2) they fixed it correctly, 3) they answered ALL of our questions, 4) they did it all for a very competitive price, and 5) they followed up and made sure we were happy with the results. I can't recommend this company enough. Thank you!

Tru Integrity is a 5 star company, they provided the best service i could imagine. They showed up on time and got the job done in a timely manner. Mr.Wendell was very professional and made sure i was aware of what was going on and walked me through each step of the process as he water proofed my basement. I have referred Tru Integrity to several friends and family and they also had a wonderful experience and would very happy with the service.

Wendell was professional from beginning to end. We bought a 1920 home from a company that had flipped the home. The basement had to be tore up because it flooded every time it rained. The team discovered that there was a french drain system in but it was not done correctly. Wendell and his team had to tear out the existing system and put in their enclosed system. Which we are highly impressed with the sump pump because it is so quiet. We were like a couple of kids the first time it rained watching the water goes in and then sucked out! LOL Our experience with Wendell and his team has been a positive one. His quick responses to our questions has always been with respect. We chose Tru Integrity because of the reviews and we were truly met with integrity! Thank You Wendell and thanks to your respectful team!

Sealed my basement wall crack/leak at a fraction of the cost of what the regional waterproofing companies wanted. I was given an estimate over a year ago, which was honored when I finally got around to getting the job done. Arrived fast, work was completed fast and very professional - no mess left behind and the wall looks perfect. No more towel on the basement floor, and one less worry when I go to sell this house. THANK YOU! :-)

Sealed my basement wall crack/leak at a fraction of the cost of what the regional waterproofing companies wanted. I was given an estimate over a year ago, which was honored when I finally got around to getting the job done. Arrived fast, work was completed fast and very professional - no mess left behind and the wall looks perfect. No more towel on the basement floor, and one less worry when I go to sell this house. THANK YOU! :-)

My experience with Tru Integrity was the best. For water proofing there is no one better. I will recommend the company to my family and friends 100%.

My experience with Mr. Mathews was pretty impressive. He told me that the job would take three days when it was done in two. When it was done Mr. Mathews explained to me how the pumps work and his hospitality was very professional.

Windell and his team are excellent to work with. On the initial walk through we needed to complete more demo work and Windell came back with no complaint. After we signed the contact the team was in our basement the following week and completed the work within a few days. Look no further folks, Windell is your man!

Highly recommend Tru Integrity for basement waterproofing. A job well done. My basement has not had any problems since the work has been completed.

We had this company come out to our project and waterproof the basement. We are a home improvement co, so it was important to get a good price and quality work. Tru Integrity solved all our problems and help us save our customer. The work was outstanding. Great company to work with.

We had a problem with one of our sump pumps, and contacted Mr. Matthews at Tru Integrity...He arrived at the appointed time, and took care of the problem...Mr Matthews is very professional,and a pleasure to deal with... I would highly recommend him...My wife and are very pleased

My husband and I researched basement waterproofing companies, and after due diligence, we decided to go with Tru Integrity. Wendall impressed us from the start because he accomodated our schedule and was obviously quite knowlegeable about his job. In addition, he was extremely personable. He gave us a reasonable estimate, an accurate description of the work to be done as well as a timeline that worked for us. Once the work started, it amazed us how efficiently his crew worked. There was minimal disruption to our lives, they were creative in getting materials in and out, and areas that concerned us were addressed thoughtfully. We would highly recommend Tru Integrity to wnyone looking for a simple, reasonable and direct solution to a wet basement. Having said all of that, this was just completed, so the test of time will become evident eventually, but we are confident that our problem was addresses thoroughly, and it is a major load off of our minds. Thanks, Wendall and team! Great job! Happy campers here!

Excellent work. Thank you, Mr. Wendell and TruIntegrity.

Excellent work in addressing a basement water issue. Would use them again!

Tru Integrity: I can't say enough good things about this company. I've used their services for so many years and they've always done an excellent job! They waterproofed my basement, replaced sump pumps, etc. I've NEVER had to call them back to correct any of their work. They are very professional, personable and always on time. I especially like that they explain what the issue is and how they plan to resolve it. They're very good at sticking to the time frame given to complete the job. I would definitely recommend them to family and friends. Thank you Tru Integrity!

Wendell was great to work with! I called him and he was able to inspect, schedule, and resolve my leaky basement issue quickly with quality work.

My wife and I recently had the pleasure of working with Wendell at Tru Integrity. We discovered a leak in our basement foundation wall that needed to be addressed and we started researching companies in the area that could help. I am a consumer who does a lot of research prior to moving forward with services. I always get three quotes and read reviews/complaints online. The three companies that came out all had different ways of resolving our foundation wall leak. The price range was all over the place. One company wanted to completely tear out 40 ft of concrete base and drill holes into the foundation wall then install a second sump pump. There were definitely some scare tactics being used to sell us on spending big $ (seemed far to intrusive for a small crack in the wall). Our first experience with Wendall at Tru Integrity was great. He came out for an estimate and was on time, extremely professional, and gave us a few options that would resolve our leak. There were no tricks - no scare tactics. Wendall gave us an honest opinion of what he would do if it were his house and explained the process and the materials they would use and why. It was clear that he was knowledgeable (I guess being a mechanical engineer in the Navy helps with some of that!) Since Tru Integrity was offering the best solution for our leak and had fair prices with zero high pressure sales or scare tactics, we felt confident in moving forward with Tru Integrity to fix our leak in the foundation wall. He also guaranteed his work. Fast forward to the delivery of services - Wendall was right on time again (important when you are taking off work). He and his crew were very professional and the materials used and the delivery of services were exactly as described during our estimate. The team worked diligently and took the time and care to make sure they didn't track any dirt/dust throughout the house and that they left it in great condition upon completion. This is my first google review and I am happy to write it. I hope that another home owner looking for a fix to a leaky basement will stumble across it and reach out to Tru Integrity for an estimate. The name of this company is very fitting for the service I felt I received as a customer and my overall experience throughout this process. Leaky basements are NOT fun. Don't let some of those larger companies bully you into signing a contract without doing your research first. I will be recommending Tru Integrity to my friends and family if they should ever have any waterproofing needs. Thank you Wendall and the Tru Integrity team!
- PS. I am writing this review in my DRY basement as I hear the rain coming down outside.

Professional and fairly price especially for the quality of service we received. Tru Integrity waterproofed the inside and outside of my client's single family dwelling. Installed two new sump pumps and drain tile. No further leaks. Done and Done.
Thanks to Wendell and his staff.

Mr Wendell was wonderful from start to finish. His has a very calm demeanor when explaining the service he will provide. I would refer him to all my friends and family. Him and his team completed my basement in Oct 2018 and I have not had a problem since. If you want a quality job and service you should go with Tru Integrity!

Very fast to respond and showed great concern for finishing before more rain came. Highly recommend!

Our 31 year old sump pump burned out during heavy rains. Wendell was recommended to me & was honest, knowledgeable, quick & fairly priced. I would give him 10 stars !

Truintegrity LLC is a good and honest company. This company did Waterproof in my basement and I am very happy with their work. The owner of the company personally came to provide an estimate and I thought this was great because to me this was a guarantee on the quality of the work provided. The workers took great care to protect my furniture and other items from dust and breakage. The workers were polite and did the work quick and efficient, they did not waste my time. The drainage system, sunk pump and window well changes were all aesthetically pleasing. The workers did an excellent clean up as well.
My review for Truintegrity LLC is FIVE STAR. This is a honest company and it was great to have honest services.

I am so pleased with your company ,because anytime I have had a problem Mr Wendell Mathews is there I thank you and the company with such a good employee he was sick and live along way from me

When i brought my house i used Tru integrity to water proof my basement, this company is very professional and knowledgeable on the lates equipment.they where in and out within hours and cleaned up..i recommend them to everyone.im very happy and satisfied with the service i received..no leaky basement